Shipping policy

## 4. Shipping Policy

**Processing time**

All items are made to order. Please allow 1–3 business days for production before your order is shipped.

**Domestic shipping (Australia)**

| Option | Delivery time | Cost |
|---|---|---|
| Standard | 5–10 business days | $11.00 (orders under $150) |
| Standard | 5–10 business days | FREE (orders $150+) |
| Express | 2–5 business days | $16.95 |

**International shipping**

We ship worldwide. International shipping costs are calculated based on destination and order size, and will be displayed at checkout.

Please note: international orders may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping cost.

**Order tracking**

Once your order ships, you'll receive a confirmation email with tracking information.

**Delivery issues**

If your order hasn't arrived within the estimated timeframe, or you have any concerns about delivery, contact us at hello@kngdy.com with your order number.